Legal notice
LEGAL NOTICE UNDER THE SPECIFIED COMMERCIAL TRANSACTIONS ACT
特定商取引法に基づく表記
ENGLISH
Seller
BEE HOLDINGS LLC
Japanese registered name: 合同会社BEE HOLDINGS
Store Name
RINGS Watch
Person Responsible for Online Sales
Nakano Hibiki
Business Address
2F-C, Shibuya Dogenzaka Tokyu Building
1-10-8 Dogenzaka, Shibuya-ku
Tokyo 150-0043
Japan
Telephone Number
+81 70-1411-8686
Email Address
Website
Selling Prices
Product prices are displayed on each product page in Australian dollars (AUD).
Additional Charges
RINGS Watch offers free tracked shipping to addresses within Australia.
Depending on applicable laws and regulations, an order may be subject to customs duties, import taxes or other government charges. Any applicable charges not collected at checkout are the responsibility of the customer.
Customers are also responsible for any internet connection or communication charges incurred when accessing the website.
Payment Methods
We accept the following payment methods:
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Visa
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Mastercard
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American Express
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Apple Pay
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Google Pay
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Shop Pay
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PayPal
Only payment methods currently available at checkout can be used.
Payment Timing
Payment is processed when an order is placed. The exact timing of the charge may depend on the payment provider used by the customer.
Order Acceptance
An order is accepted after payment has been successfully processed and RINGS Watch sends an order confirmation.
If we cannot accept or fulfil an order, we will notify the customer and refund any payment received for the affected products.
Shipping and Delivery
Orders are carefully packed and shipped from Japan.
Orders are normally prepared and dispatched within 2–3 business days after payment confirmation.
Estimated delivery to Australia is approximately 7–14 business days from the date of order, including processing time.
Delivery times are estimates and may be affected by customs processing, severe weather, public holidays, carrier delays or delivery to remote locations.
For more information, please review our Shipping Policy:
https://ringswatch.store/policies/shipping-policy
Order Cancellations
Please review your order carefully before completing your purchase.
If you need to request a cancellation or address change, please contact us as soon as possible at info@ringswatch.shop.
We cannot guarantee that an order can be cancelled or changed after processing or dispatch has started.
Change-of-Mind Returns
RINGS Watch does not accept returns, exchanges or refunds for change of mind.
This includes situations where a customer no longer wants the item, ordered the wrong product or decides that the product does not suit their personal preferences.
Faulty, Damaged or Incorrect Products
Please inspect your order when it arrives.
If a product arrives faulty, damaged, incorrect or significantly different from its description, please contact us within 7 calendar days of delivery where reasonably possible.
Please include your order number and clear photographs or video showing the issue.
The 7-day notification request does not limit or exclude any rights under Australian Consumer Law, including rights relating to faults that become apparent after this period.
Depending on the circumstances and applicable law, the customer may be entitled to a repair, replacement, refund or another remedy.
For complete information, please review our Return & Refund Policy:
https://ringswatch.store/policies/refund-policy
Return Shipping Costs
For an approved claim involving a product confirmed to be faulty, damaged, incorrect or significantly different from its description, RINGS Watch will reimburse reasonable return postage costs where required by applicable law.
The customer must keep proof of postage and contact us before returning a product. If a return is approved, the return address and instructions will be provided individually by email.
Product Availability and Order Limits
Products are available while stocks last.
Where purchase limits or a specific sales period apply, the applicable conditions will be displayed on the relevant product page.
Natural Materials
Because natural wood is used in our watches, variations in colour, grain and texture are expected. These natural variations make each product unique and do not, by themselves, constitute a defect.
This does not limit any rights available under applicable consumer law.
Consumer Rights
Our products come with consumer guarantees that cannot be excluded under Australian Consumer Law.
Nothing in this notice, our Terms of Service or our store policies excludes, restricts or modifies any right or remedy that cannot legally be excluded, restricted or modified.
Terms of Service
https://ringswatch.store/policies/terms-of-service
Privacy Policy